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Knowledge & Solution Articles

Which Firmware Version do I Need for My Creatr Printer?
Find out which firmware your machine needs by following these steps: 1) Does your Creatr have a black drag chain that guides the wires from the prin...
Tue, 8 Mar, 2016 at 10:31 AM
How to Replace the Y-Axis Stepper Motor
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series; Single, Dual & XL: | This solution instructs you how...
Mon, 4 Apr, 2016 at 1:12 PM
Uploading the Creatr Firmware
Download the Correct Firmware Please see solution article for getting the correct firmware: Which Firmware Version do I Need for My Creatr Printer?...
Tue, 31 Jan, 2017 at 9:08 AM
How to resolve the printers failure to move to the "home position" before printing
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series Single, Dual & XL: | This solution instructs yo...
Mon, 5 Jan, 2015 at 7:13 PM
Printed output appears shifted along X or Y axis - layers appear staggered and not aligned
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series Single, Dual, HS, & XL: | This solution explains h...
Sun, 3 May, 2015 at 10:35 AM
Installing the Creatr Drivers
How to install the drivers for Creatr   In order for the printer to be able to connect to the computer, you need to install the drivers as well after...
Thu, 24 Mar, 2016 at 1:51 PM
How to align both extrusion nozzles to the same height for optimum print quality
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series Dual & XL:  | This solution instructs you ...
Fri, 6 Feb, 2015 at 4:03 PM
How to Calibrate the Offset for Your Creatr Dual Hot Ends
Hello and thank you for choosing the Creatr for your printing needs.   In the following solution you will be instructed on how to calibrate the offset...
Wed, 23 Mar, 2016 at 10:24 AM
How to Calibrate and Level your Leapfrog Creatr Series Glass Print Bed
Applies To Leapfrog Creatr Series; Single, Dual, and XL STEP 01: Make sure you have aligned both nozzles before moving forward with bed leveling...
Thu, 3 Dec, 2015 at 2:48 PM
How to improve poor print quality when printing at high speed by increasing tension on the Z-axis drive belt.
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series; Single, Dual, and XL | This solution resolves print quali...
Fri, 5 Dec, 2014 at 1:03 PM