Knowledge & Solution Articles

Which Firmware Version do I Need for My Creatr Printer?
Find out which firmware your machine needs by following these steps: 1) Does your Creatr have a black drag chain that guides the wires from the printing...
Thu, 9 May, 2019 at 3:16 PM
How to Replace the Y-Axis Stepper Motor
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series; Single, Dual & XL: | This solution instructs you how...
Mon, 4 Apr, 2016 at 1:12 PM
Creatr XL: How to Align Both Extrusion Nozzles to the Same Height for Optimum Print Quality
Applies To Leapfrog Creatr Series Dual & XL When there is a height difference between the two extruders; support material will not properly...
Tue, 9 Apr, 2019 at 8:51 AM
Uploading the Creatr Firmware
Download the Correct Firmware Please see solution article for getting the correct firmware: Which Firmware Version do I Need for My Creatr Printer?...
Tue, 31 Jan, 2017 at 9:08 AM
How to resolve the printers failure to move to the "home position" before printing
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series Single, Dual & XL: | This solution instructs yo...
Mon, 5 Jan, 2015 at 7:13 PM
Creatr XL: Printed Output Appears Shifted Along X or Y Axes - Layers Appear Staggered and not Aligned
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series Single, Dual, HS, & XL: | This solution explains how to...
Tue, 9 Apr, 2019 at 8:51 AM
Printed output appears shifted along X or Y axis - layers appear staggered and not aligned
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series Single, Dual, HS, & XL: | This solution explains h...
Sun, 3 May, 2015 at 10:35 AM
Installing the Creatr Drivers
How to install the drivers for Creatr   In order for the printer to be able to connect to the computer, you need to install the drivers as well after havi...
Wed, 17 Apr, 2019 at 11:47 AM
Creatr XL: How to Replace the Y-Axis Stepper Motor
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series; Single, Dual & XL: | This solution instructs you how t...
Tue, 9 Apr, 2019 at 8:52 AM
How to align both extrusion nozzles to the same height for optimum print quality
Leapfrog Support Team Document - http://support.lpfrg.com | Applies To Leapfrog Creatr Series Dual & XL:  | This solution instructs you ...
Fri, 6 Feb, 2015 at 4:03 PM