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Frequently asked questions

Why is the printhead of my Creatr Dual moving really slow when I start a g code?
If your Creatr Dual printhead moves very slow when you start a g code but when using the jog controls it moves at the normal speed, please read the steps be...
Wed, 20 May, 2015 at 12:43 PM
Why is my printer not working after I have replaced the motherboard?
        In most cases when there is a requirement to replace the motherboard there is one important step that has to be made once the board is installed and...
Tue, 12 Apr, 2016 at 10:01 AM
My Bed is Not Reaching the Set Temperature on my Leapfrog Creatr 3D Printer?
Hello and thank you for choosing the Leapfrog  Creatr for your printing needs.   The solution applies to the: Leapfrog Creatr Single and Dual extruder...
Fri, 29 Apr, 2016 at 10:55 AM
Why are the hot ends on my Leapfrog Creatr not heating up? M999 error?
Hello and thank you for choosing the Leapfrog  Creatr for your printing needs.   The solution applies to the: Lepfrog Creatr Single and Dual extruder ...
Mon, 11 Apr, 2016 at 7:52 AM
How to Configure Repetier Host for my Leapfrog Creatr Dual 3D Printer
          In order to configure Repetier Host for your Leapfrog Creatr Dual 3D Printer we ask that you follow the steps presented below: - This solu...
Tue, 24 Nov, 2015 at 7:44 AM
How to unclog the hot ends on your Leapfrog Creatr Dual 3D printer.
Hello and thank you for choosing the Creatr Dual for your printing needs. The following solution will instruct you on how to unclog your Leapfrog Cr...
Thu, 3 Dec, 2015 at 2:28 PM
Why is my printing head moving in one direction only?
If the printing head moves in only one direction when you use the Y and/or X jog cotrols you need to check the following:          In this situation ...
Tue, 12 Jan, 2016 at 5:30 PM
My X stepper motor is not working on my Creatr printer. What do I do?
If you notice that the X stepper motor is no longer working properly and not moving the extruder carriage we ask that you follow the steps below in order to...
Wed, 17 Feb, 2016 at 7:29 AM
How to configure Simplify 3D for my Leapfrog 3D printer
             In order to configure Simplify 3D for your Leapfrog 3D Printer we ask that you follow the steps presented below:   - This solution applie...
Mon, 12 Sep, 2016 at 8:15 AM